How to share access to your tools and accounts with RetroLab Tech. Step-by-step instructions for the platforms we work with — from marketing to infrastructure to code.
How to Share Access to Your Domain Login
Your registrar — GoDaddy, Namecheap, Cloudflare Registrar, Google Domains.
Your domain is your web address with a .com, .org, .net or other extension that you purchased from a registrar such as GoDaddy, Network Solutions, or Namecheap. We may need to access it to manage DNS records, transfer the domain, or renew it on your behalf.
Please share with us the username and password you use to access it. If you have multi-factor authentication enabled, your provider may email or text you a code that you will need to forward to us as well. The cleanest way is to use a shared 1Password vault — see the section below.
Your hosting company stores all the files needed for your site to be available on the Internet. It might be GoDaddy, Bluehost, HostGator, WP Engine, or any number of hosting companies. If you don't know where your site is hosted, we can find out.
Please share with us the username and password you use to access it. If you have multi-factor authentication enabled, your provider may email or text you a code that you will need to forward to us.
Depending on the platform you use (Mailchimp, Constant Contact, Klaviyo, ConvertKit, etc.), you may need to provide your login details, give us access by adding RetroLab Tech as a user, or accept our invitation to connect to your account.
Mailchimp: We will request access to your account through Mailchimp. All you need to do is approve it when you get the email from Mailchimp, and we'll take care of the rest.
Constant Contact:
Log in to your Constant Contact account.
Click the profile name in the upper right and select Account settings from the drop-down.
Click the Manage users tab.
Click Add New User.
Enter access@retrolabtech.com in the email address field.
Select Account manager.
Click Send invite.
If you need assistance with another platform, just ask your account manager.
How to Share Access to Your Facebook (Meta) Business Manager
For managing pages and ad accounts.
The easiest way to give RetroLab Tech access to manage your page and your ads account is to make us a partner through your Meta Business Manager. Don't have a Business Manager account? Get started here.
Go to Settings in your Business Manager.
Below Users, select Partners.
Click Add, then click Give a partner access to your assets.
Enter RetroLab Tech's Partner Business ID. Your account manager will provide that number.
Select all the assets that are available.
Choose full control access to your assets and click Assign assets.
In order for us to track your website data, we will need access to your Google Analytics account. The best and easiest way to share access is to make analytics@retrolabtech.com an admin.
Sign in to Google Analytics.
Click on Admin in the lower left.
Click Account access management.
Click the plus icon in the upper right. Select Add Users.
Enter analytics@retrolabtech.com in the email address bar. Click Administrator, then click the blue Add button.
If you have verified your business profile on Google, you can give us access to help you manage it by adding profile@retrolabtech.com as a manager from your Business Profile dashboard. Sign in, click Menu → Business Profile settings → People & access → Add.
If you are using Google Tag Manager, it will be helpful to have access to your account to keep your containers up to date. Add tagmanager@retrolabtech.com with admin permissions from Admin → User Management.
If you have already connected your professional (not your personal) Instagram account to your Meta Business Manager, we can access it from there. If you have not, here's how to do it:
In your Business Manager settings, find Accounts → Instagram accounts.
Click Add and follow the prompts to connect your Instagram account.
Once connected, assign RetroLab Tech as a partner with the appropriate permissions.
How to Share Access to Your LinkedIn Company Profile & Ad Account
The easiest way to give RetroLab Tech access is through your LinkedIn Business Manager. If you don't have one, follow LinkedIn's directions to create it.
Go to your LinkedIn Business Manager.
Click Partners in the left navigation.
Click Add partner.
Enter RetroLab Tech's Partner ID (your account manager will provide this).
Select the pages and ad accounts you want to share, with admin permissions.
The easiest way to help us manage your Pinterest account is to add us as a partner to your Business Manager. If you don't have one, set it up at business.pinterest.com first, then add RetroLab Tech's Business ID under Settings → Partner accounts.
The easiest way to help us manage your TikTok ad account is to add RetroLab Tech as a partner to your TikTok Business Center. If you don't have a Business Center account, start at business.tiktok.com/manage, then add our Partner ID under Members & Permissions.
YouTube uses Google's Brand Account permissions. Sign in to YouTube Studio, click Settings → Permissions, then Invite. Enter video@retrolabtech.com with Manager access.
If your code lives in a personal GitHub repository, the cleanest way is to add RetroLab Tech's GitHub team as a collaborator with appropriate permissions.
Organization repository:
Go to your repository on GitHub.
Click Settings → Collaborators and teams.
Click Add people or Add teams.
Search for retrolabtech (our GitHub organization).
Choose the appropriate role: Write for build engagements, Maintain for ongoing partnerships.
Personal repository: Use the same path under Settings → Collaborators, and add the GitHub usernames your account manager provides. We typically work as named users on personal repos so audit trails are clear.
How to Share Access to Your GoDaddy / Domain Registrar
Most registrars support delegated access. For GoDaddy specifically:
Sign in to your GoDaddy account.
Go to Account Settings → Delegate Access.
Click Invite to Access.
Enter infra@retrolabtech.com with the level of access you want — Products, Billing, or both.
For Namecheap, Cloudflare Registrar, Google Domains, or others — most have a similar "delegate access" or "share account" workflow under account or security settings. If you're not sure, share over a 1Password vault (see below) and we'll handle it.
For deployments, infrastructure, and managed services.
The right access pattern depends on whether we're working in your AWS account or our own.
Working in your AWS account (most common):
Sign in to your AWS account as the root user or an IAM admin.
Go to IAM → Users → Add users.
Create users for each RetroLab Tech engineer your account manager identifies.
Attach the policies appropriate to the engagement (typically PowerUserAccess or a scoped custom policy).
Enable MFA on all accounts before granting console access.
Cross-account access (preferred for ongoing partnerships): Set up an IAM role in your account that trusts RetroLab Tech's AWS account. We'll provide the role-trust policy. This lets us assume the role without long-lived credentials in our environment.
Enter the Apple ID email address your account manager provides (each engineer has their own).
Assign the appropriate role:
Developer — can build and test, can't submit or release.
App Manager — can manage app metadata, builds, and submit for review.
Admin — full app management access.
Choose which apps each user has access to.
The added user(s) will receive an email and need to accept the invitation. If you're moving certificates and provisioning profiles, share the .cer/.p12 files via 1Password — never email.
For ongoing engagements, the cleanest setup is Slack Connect — we share dedicated channels between our workspaces, no guest accounts needed.
For deeper engagements where we need access to the rest of your workspace, you can invite us as Multi-Channel Guests (paid plans) or Single-Channel Guests (Pro plan), or as full members. Your account manager will tell you which fits the engagement.
Email invitations go to the engineer addresses your account manager provides.
How to Share Access to Your Linear / Project Management
Linear: Go to Settings → Members. Click Invite and add the engineer emails your account manager provides. Set role to Member (default) — Admin is rarely needed.
Jira:Settings → User management → Add users. Assign to the relevant project with Developer permissions.
Asana / ClickUp / Notion: Each has a similar invite flow. Just send the engineer emails to the right project / workspace with edit access.
For ongoing partnerships, the cleanest approach is to invite the RetroLab Tech engineers as Members of your Notion workspace (Settings → Members → Add members) — they'll see all pages they have explicit access to.
For shorter engagements or scoped access, share specific pages with the engineer emails as Can edit or Can comment — no full workspace seat required, no charge to your plan.
Postgres, Supabase, Neon, PlanetScale, MongoDB Atlas, etc.
Database access is sensitive — we strongly prefer scoped, role-based access over sharing root credentials.
Supabase / Neon / managed Postgres: Add RetroLab Tech engineers as project members under Settings → Team with Developer role. Don't share the master DB password.
Self-hosted Postgres: Create dedicated users with role-appropriate grants (read-only for analysis, read/write only on specific schemas for app work). Share connection strings via 1Password, not email or Slack.
Production data with PII: We always work against a sanitized snapshot first. Talk to your account manager about a data-handling protocol before granting prod access.
OpenAI, Anthropic, Google AI Studio, Replicate, etc.
OpenAI: Settings → Team → Invite member. Add ai@retrolabtech.com with Reader or Owner role depending on the engagement.
Anthropic Console: Currently invitation-based via the workspace settings. Add the engineer emails your account manager provides.
API key sharing: Avoid sharing your API key directly. Instead, add us as workspace members and we'll generate scoped keys with the right rate limits and project association. Less risk if a key is ever compromised.
For anything that doesn't have a clean delegated-access flow — legacy tools, niche platforms, vendor portals, FTP servers, ad hoc service accounts — we use 1Password shared vaults.
Create a new vault in your 1Password account named e.g. "RetroLab Tech — <your company>".
Add the credentials you need to share to that vault.
Click Share on the vault.
Enter the engineer emails your account manager provides.
Set permissions to Read & Write — we'll need to update credentials as we rotate them.
If you don't use 1Password, Bitwarden's organization-share feature works the same way. Avoid emailing or Slacking credentials in plain text — they live forever in those logs.